OpenAccess policies
Provider Code of Conduct
The standards every therapist, psychologist and psychiatrist on OpenAccess agrees to.
Effective 29 September 2026
1. Qualified and verified
- Hold a valid licence or registration for where you practise and, where required, where your client is located.
- Practise only within your training and scope.
- Tell us promptly about any change to your licence or standing.
2. Respect and safety
- Treat every client with dignity, whatever their background, identity or beliefs.
- Keep professional boundaries; no personal or romantic relationships with clients.
- Assess risk and follow safety procedures when a client may be at risk of harm.
- Refer clients onwards when their needs are beyond your scope.
3. Confidentiality
- Keep all client information confidential, sharing it only with consent, when the law requires it, or to prevent serious harm.
- Hold sessions from a private space.
- Keep all client communication and payments on OpenAccess.
- If you use AI writing assistance for notes, review every note and remain responsible for it.
4. Records and prescribing
Keep accurate, timely notes. Psychiatrists must follow our Prescription Policy.
5. Breaches
We investigate every concern. Serious breaches can lead to suspension or removal from OpenAccess, and we may report them to the relevant professional council.
6. Contact us
- Email: admin@thinkroman.com
- Phone / WhatsApp: +91 81691 97853
- Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India
