OpenAccess policies
Telehealth Consent
What to expect from online sessions, and what you agree to when you book one.
Effective 29 September 2026
1. What telehealth means
Telehealth means receiving care from your Provider by video, voice or secure messaging instead of in person. By booking a session, you consent to receive care this way.
2. Benefits and limits
- You can get care from home, in private, and with less travel.
- Your Provider cannot examine you physically, and some conditions need in-person care.
- Poor connections can interrupt sessions. If a session drops, your Provider will try to reconnect.
3. Your part
- Join from a private place where you will not be overheard.
- Give accurate information about your health and history.
- Use a device and connection that can support video or voice.
- Do not record sessions without your Provider’s agreement.
4. Where Providers can practise
Providers may only offer care where their licence allows. If you travel or move, tell your Provider, as this may affect whether they can continue to see you.
5. Confidentiality and its limits
What you share stays between you and your Provider, except where the law requires disclosure or there is a serious risk to your safety or someone else’s. In those cases your Provider may contact emergency services or a person you have named.
6. In an emergency
7. Contact us
- Email: admin@thinkroman.com
- Phone / WhatsApp: +91 81691 97853
- Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India