OpenAccess policies

Provider Code of Conduct

The standards every therapist, psychologist and psychiatrist on OpenAccess agrees to.

Effective 29 September 2026

1. Qualified and verified

  • Keep your qualifications and registration current: RCI for psychologists where required, NMC or a State Medical Council for psychiatrists.
  • Show your registration details to clients and on prescriptions.
  • Practise only within your training and scope.

2. Respect and safety

  • Treat every client with dignity, whatever their background, identity or beliefs.
  • Keep professional boundaries; no personal or romantic relationships with clients.
  • Assess risk and follow safety procedures when a client may be at risk of harm.
  • Refer clients onwards when their needs are beyond your scope.

3. Confidentiality

  • Keep all client information confidential, sharing it only with consent, when the law requires it, or to prevent serious harm.
  • Hold sessions from a private space.
  • Keep all client communication and payments on OpenAccess.
  • If you use AI writing assistance for notes, review every note and remain responsible for it.

4. Records and prescribing

Keep accurate, timely notes. Psychiatrists must follow our Prescription Policy and the Telemedicine Practice Guidelines, 2020.

5. Breaches

We investigate every concern. Serious breaches can lead to suspension or removal from OpenAccess, and we may report them to the relevant professional council.

6. Contact us

  • Email: admin@thinkroman.com
  • Phone / WhatsApp: +91 81691 97853
  • Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India