Refund & Cancellation Policy

• Cancel 2 or more hours before your session for a full refund.
• Cancellations less than 2 hours before the session are not refunded.
• To cancel, message us on WhatsApp at +91 81691 97853 or email admin@thinkroman.com with your appointment details.

If you do not join within 10 minutes of the start time, the session is marked as missed and is not refunded or rescheduled.

• Your Provider could not attend and no suitable alternative was offered.
• A problem on our side stopped the session from taking place.
• You were charged but no session was booked.

• The session started but was cut short by a problem on our side.
• Your Provider had to end the session early for reasons outside your control.

• The session took place as booked.
• You disagree with a Provider’s professional opinion.
• Late cancellations (less than 2 hours) and missed sessions.

Approved refunds go back to your original payment method through PayPal within 7–10 business days. If it takes longer, please contact us and your bank.

Sessions funded by your college cost you nothing. The same cancellation and missed-session rules apply, and a missed session may count towards your college’s allowance.

• Email: admin@thinkroman.com
• Phone / WhatsApp: +91 81691 97853
• Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India