OpenAccess policies
Medical Disclaimer
What OpenAccess can and cannot do for your health.
Effective 29 September 2026
1. In an emergency
OpenAccess is not an emergency service.
If you or someone else is in danger or thinking about suicide, contact emergency help now:
- Tele-MANAS (free, 24/7): 14416
- Tele-MANAS toll-free: 1-800-891-4416
- Emergency services: 112
2. Care comes from your Provider
OpenAccess connects you with independent, qualified professionals. The advice and treatment you receive come from your Provider, who is responsible for it. OpenAccess itself does not give medical advice.
3. Assessments are screening tools
- Check-ins such as PHQ-9 and GAD-7 help you and your Provider understand how you are feeling.
- A result is not a diagnosis. Only a qualified professional can diagnose a condition.
- Scores can change from day to day. If something feels wrong, talk to a professional whatever your score.
4. Information on the Platform
Articles, self-help content and programmes are for general information and wellbeing. They are not a substitute for professional care.
5. Online care has limits
Some conditions need in-person assessment or care. Your Provider will tell you if online sessions are not right for you and help you find the right next step.
6. Contact us
- Email: admin@thinkroman.com
- Phone / WhatsApp: +91 81691 97853
- Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India