OpenAccess policies

Confidentiality & Data Security

How we keep what you share private and secure.

Effective 29 September 2026

1. Confidential by design

  • Your sessions, messages and notes are visible only to you, your Provider and, when needed to support you, our care operations team.
  • Colleges using OpenAccess Campus see only anonymous, aggregated figures, and figures based on fewer than five students are hidden.
  • We never sell your data or use it for advertising.

2. Security measures

  • Encrypted connections (HTTPS/TLS) everywhere.
  • Data encrypted at rest in our database and document storage.
  • A private, time-limited room for every video or voice session.
  • Access limited by role: clients, Providers, institution admins and staff each see only what they need.
  • Sign-in codes are single-use and rate-limited.

3. If something goes wrong

If a security incident affects your data, we will act quickly to contain it and notify you and the authorities as the law requires.

4. Found a vulnerability?

Please report it under our Responsible Disclosure Policy.

5. Contact us

  • Email: admin@thinkroman.com
  • Phone / WhatsApp: +91 81691 97853
  • Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India