OpenAccess policies
Confidentiality & Data Security
How we keep what you share private and secure.
Effective 29 September 2026
1. Confidential by design
- Your sessions, messages and notes are visible only to you, your Provider and, when needed to support you, our care operations team.
- Colleges using OpenAccess Campus see only anonymous, aggregated figures, and figures based on fewer than five students are hidden.
- We never sell your data or use it for advertising.
2. Security measures
- Encrypted connections (HTTPS/TLS) everywhere.
- Data encrypted at rest in our database and document storage.
- A private, time-limited room for every video or voice session.
- Access limited by role: clients, Providers, institution admins and staff each see only what they need.
- Sign-in codes are single-use and rate-limited.
3. If something goes wrong
If a security incident affects your data, we will act quickly to contain it and notify you and the authorities as the law requires.
4. Found a vulnerability?
Please report it under our Responsible Disclosure Policy.
5. Contact us
- Email: admin@thinkroman.com
- Phone / WhatsApp: +91 81691 97853
- Post: ThinkRoman Ventures LLP, 1-98/8/c/10, Plot no. 13A, Arunodaya Colony (Fiitjee Lane), Madhapur, Hyderabad, Telangana 500081, India
